CloudCart Pay is CloudCart’s built-in payment solution. It lets your store accept online payments by credit and debit card, Apple Pay and Google Pay directly through CloudCart — without a separate payment provider or merchant account. You complete a one-time onboarding for your business, get verified, add a bank account for payouts, and start accepting payments. You can find it in Admin Panel → Settings → Payments.

What you can accept

  • Credit and debit cards (Visa, Mastercard and more)
  • Apple Pay and Google Pay
  • Saved cards — returning customers check out faster
  • Express checkout — an Apple Pay / Google Pay button on product pages

Refunds are issued from the order in your admin panel, and your earnings are paid out to your bank account.

Before you start

To complete onboarding you will need:

  • A registered business (company or non-profit)
  • The details and a government-issued ID document of the business representative
  • A business registration document
  • A bank account (IBAN) for payouts

How onboarding works

Onboarding is a guided, step-by-step process in the Onboarding tab that registers and verifies your business so CloudCart Pay can accept payments on your behalf. You go through it once — your progress is saved, so you can leave and continue later, and the step indicator at the top lets you move between steps you have already completed.

The process has seven steps:

  1. Account Setup — create (or connect) your CloudCart Pay account.
  2. Business Information — your company and public business details.
  3. Representative — the person authorized to act for the business.
  4. Documents — identity and business registration documents, then submit the account for review.
  5. Agreements & Identity Verification — accept the required agreements and verify the representative’s identity.
  6. Bank Account — the IBAN where your payouts are settled.
  7. Status — an overview of your account: capabilities, outstanding tasks and transactions.

Once your details are submitted and verification is complete, CloudCart reviews and approves the account — after which you can start accepting live payments. The detailed instructions for each step are below.

Activation and settings

  1. Open CloudCart Pay. Go to Admin Panel → Settings → Payments, select CloudCart Pay and click Install (if needed), then open the Onboarding tab.
  2. Account Setup. Click Start Onboarding to create your connected account — choose your country and business type (company or non-profit) and enter a contact email. If you already have a CloudCart connected account, use Connect Existing Account and paste its ID instead. Note: country and business type are locked after the account is created.
  3. Business Information. Enter your legal company name, trading name, tax ID, company structure, business category, registered address, and your public business profile (the name shown to customers, website and support contact).
  4. Representative. Add the person authorized to act for the business — name exactly as it appears on their ID, date of birth, nationality, job title, contact details and home address.
  5. Documents. Upload the representative’s identity document and your business registration document, then click Submit account for review.
  6. Agreements & Identity Verification. Review and accept the required agreements, then click Start Identity Verification and share the verification link with the representative to complete it.
  7. Bank Account. Add the IBAN where your payouts will be settled.
  8. Status. Track your account here — your payment and payout capabilities, any outstanding compliance tasks, and your transactions.

Payment settings

Open the Settings tab of CloudCart Pay to fine-tune how payments appear at checkout:

  • Save customer card (on by default) — lets returning customers pay faster with a saved card.
  • Checkout display — Inline (default) shows the card fields directly on the checkout page; Popup opens them after the customer clicks the complete-order button.
  • Digital wallets — enable or disable Apple Pay and Google Pay (both on by default).
  • Express checkout — shows an Apple Pay / Google Pay button on product pages so shoppers can buy a single product without going through the cart.

Apple Pay note: for Apple Pay to appear at checkout, your store domain must be registered. CloudCart Pay does this automatically; if needed you can re-register it from the Settings tab.

Transactions tab

The Transactions tab lists every payment processed through CloudCart Pay, so you can track sales, fees and refunds in one place.

  • Filter by order reference, order ID, payment ID, customer ID, status (all, captured, refunded…) and a date range (From / To). Use Apply Filters to search and Clear to reset.
  • Each transaction shows the date, amount, payment method (card and cardholder), reference, fee, outcome and customer.
  • Use Load More to page through older transactions and Refresh to fetch the latest.

Payouts tab

The Payouts tab is where your earnings are settled to your bank account.

  • See your payout status (enabled or disabled) and your default settlement currency.
  • Manage your bank accounts: add an account with the holder name, holder type (company or individual), IBAN and — optionally — BIC / SWIFT.
  • The first account added for a currency becomes the default automatically; you can also set any account as the default payout account for its currency.
  • The supported settlement currencies are listed so you know which currencies you can be paid out in.

Going live

CloudCart Pay begins accepting real payments once your account has been verified and approved. While verification is pending, the Status tab lists any remaining tasks. The representative can complete identity verification at any time from the Agreements & Identity Verification step.

Refunds

You can issue full refunds directly from the order page in your admin panel.

Need help?

If you have any questions about setting up CloudCart Pay, contact the CloudCart support team — we’ll be glad to help.