In this section:

Product Discounts

This metric visualizes data* on the top 5 most used discounts applied to products in orders. 


*The data is visualized based on the default order statuses set in the "Settings" - Paid, Fulfilled, Pending, Payment Authorized, Shipped. 


The list includes the names of the most used discounts by customers, the percentage ratio, and the number of uses for each version - desktop and mobile. It also shows the total loss amount from using the discount and the overall number of times the discount was used for each specific product. If you hover the mouse cursor over a particular item, you will also see the total number of orders made through it (desktop or mobile). 


In this case, if a customer has ordered 2 units of a particular product, the discount will be seen as used twice for each individual product. The information is based on the quantity ordered for the product.


When selecting a specific discount name, detailed information will be displayed regarding the date of the order in which the discount was applied, the order number, the product to which the discount was assigned, the type of discount, and the overall loss from applying the discount based on the quantity purchased by the customer. 

View Details

When selecting "View Details," the complete list of most frequently used discounts is displayed in ascending order according to the highest expenditure from the applied discount. It also shows the number of times the discount was used for each product, depending on the quantity ordered. For additional information about each discount, you can select the "View Details" button, where you will find information such as the date of the order in which the discount was applied, the order number, the product to which the discount was assigned, the type of discount, and the overall loss from applying the discount based on the quantity purchased by the customer.

In this case, if a customer has ordered 2 units of a particular product, the total amount for both products will be displayed as the discount. If needed, you can select the order number, which will take you to the Orders menu and provide detailed information about the selected order.  


The displayed records in the "View Details" section are limited to 1000 items. If you have more records, you can view them by exporting them using the respective button. Exported data is limited to 150,000 records.


Order Discounts

This metric visualizes data* on the top 5 most used discounts applied to the total order amount (including fees and shipping). 


*The data is visualized based on the default order statuses set in the "Settings" - Paid, Fulfilled, Pending, Payment Authorized, Shipped.  


The list includes the names of the most used discounts by customers, the percentage ratio, and the number of uses for each version - desktop and mobile. It also shows the total loss amount from using the discount and the overall number of times the discount was used for each order. If you hover the mouse cursor over a particular item, you will also see the total number of orders made through it (desktop or mobile).

When selecting a specific discount name, detailed information will be displayed, including the date and time of the order, the order number to which the discount was assigned, the type of discount, and the total loss amount from that specific order when using the discount. 

See Details

When selecting "View Details," the complete list of most frequently used discounts applied to the order total is displayed, sorted in ascending order based on the highest expenditure from the applied discount. It also shows the number of times the discount was used for each order. 

For additional information, you can select any of the discount names, where you will find information such as the date of the order in which the discount was applied, the order number, the type of discount, and the overall loss from applying the discount based on the entire order. If needed, you can select the order number, which will take you to the Orders menu and provide detailed information about the selected order.


The displayed records in the "View Details" section are limited to 1000 items. If you have more records, you can view them by exporting them using the respective button. Exported data is limited to 150,000 records.